On ********, I purchased the Playstation * Pro Red Dead Redemption * bundle. Prior to m...

GetHuman-systm_'s customer service issue with GameStop from November 2018

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The issue in GetHuman-systm_'s own words
On ********, I purchased the Playstation * Pro Red Dead Redemption * bundle. Prior to making the purchase, i told the associate that I may wait to make the purchase during Black Friday so that I would get the free $** gift card as listed in the ad, but the associate told me that particular bundle would not be eligible. However, when I checked online on *****, the same bundle I had purchased was listed as being eligible for the gift card promotion. I called the store and explained that I was mislead by the associate, but u was told there was nothing they could do, as all sales are final. I am asking for help in resolving this matter, or else I may seek a full refund and avoid making any more future purchases at Gamestop.

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GameStop

Customer service issue
Reported by GetHuman-systm_
Nov 26th, 2018 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 794 others
0 customers following this

Timeline

GetHuman-systm_ started working on this issue
Nov 26th, 2018 2:38pm