We went into the Lancaster gamestop. Not the one in the mall. I am a powerup pro member...

GetHuman-kymeden's customer service issue with GameStop from October 2018

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The issue in GetHuman-kymeden's own words
We went into the Lancaster gamestop. Not the one in the mall. I am a powerup pro member and was treated horribly by both the manager and female cashier. Was trying to do a return when the girl couldn't see my order online refused to replace * of my items with different ones. We had mentioned a different store and she grabbed the items and told us goodbye. Not after the manager turned his back to us while trying to discuss what had happened. We bought the items at a different location over an hour away and he told us to just go back to that store. Such rude and disrespectful people we will NEVER shop there again and I plan on telling everyone I know to do the same
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GameStop

Customer service issue
Reported by GetHuman-kymeden
Oct 11th, 2018 - a mon ago
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GetHuman-kymeden started working on this issue
Oct 11th 6:45pm