Failed scratch off attempt for my gamestop giftcard so i can not see the PIN numbers

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I was trying to do something, and ran into a problem.
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GameStop

Customer service issue
Reported by GetHuman-hoopahol
Mar 19th, 2018 - a yr ago
I have an issue with GameStop too
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Seen by 1 customer so far
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Items needed
Order number
Name on the order
Email address on the order
Billing address
Timeline
GetHuman-hoopahol started working on this issue
Mar 19th, 2018 8:29pm
GetHuman-hoopahol reviewed the items needed
Mar 19th, 2018 8:29pm
GetHuman-hoopahol indicated the issue is not fixed yet.
Mar 19th, 2018 8:30pm