I recently ordered the Xbox One X Fallout ** Robot White Special Addition Console. I wa...

GetHuman-rynemc's complaint issue with GameStop.com from May 2019

Help with my GameStop.com issue
First: share to improve GetHuman-rynemc's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-rynemc may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-rynemc's own words
I recently ordered the Xbox One X Fallout ** Robot White Special Addition Console. I was so thrilled when it arrived with my free two day shipping, but I was sorely and utterly mistaken when opening the box. Inside, (crossing my fingers that it’s not damaged), was a White Xbox One X Console. I opened up the box to find that there was no Fallout ** digital code included, and this further solidified my suspicions that this indeed wasn’t the console bundle I ordered... I would love to avoid complication with returns, waiting period etc... The Console should work perfectly fine. I just need the Fallout ** Digital Code.
GetHuman-rynemc did not yet indicate what GameStop.com should do to make this right.
I have an issue with GameStop.com too
How GetHuman-rynemc fixed the problem
We are waiting for GetHuman-rynemc to fix the problem and share the solution with the rest of us customers.
Please help with my GameStop.com issue
Do you have a customer issue as well?
We can help you get GameStop.com's attention and get better help faster. Tap below to get started.
Having GameStop.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


complaint issue
Reported by GetHuman-rynemc
May 9th, 2019 - 2 mons ago
I have an issue with GameStop.com too
Not resolved
Seen by 3 customers so far
Similar issue to 374 others
0 customers following this
GetHuman-rynemc started working on this issue
May 9th 4:08am