The website is fidgety when it comes to updating the cart. It just plain doesn't work r...

GetHuman1829141's customer service issue with GameStop.com from December 2018

2 views | 300 similar | 0 following
Help with my GameStop.com issue
First: share to improve GetHuman1829141's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1829141's next move: talk to GameStop.com when they open.
GameStop.com's call center is closed now. We will send GetHuman1829141 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1829141 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1829141's own words
The website is fidgety when it comes to updating the cart. It just plain doesn't work right. Had to cancel order because quantity dropped for no reason other than their website doesn't work (this happens quite often). Had to cancel order. Wouldn't let me reorder because it said I already ordered my maximum amount of items. I purchased a gift card specifically to purchase these items and now I am afraid the sale will be over or the items will be gone before I get to do so. Gamestop's website is a huge issue! Unfortunately, my chances of getting through to their customer service the day after Christmas is pretty much nil and it takes them weeks to respond to e-mail support. So basically I'm a $*** down the drain. Thanks GameStop!

GetHuman1829141 did not yet indicate what GameStop.com should do to make this right.

How GetHuman1829141 fixed the problem

We are waiting for GetHuman1829141 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get GameStop.com's attention and get better help faster. Tap below to get started.
Having GameStop.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1829141 fixes it.
This email address isn't valid

GameStop.com

Customer service issue
Reported by GetHuman1829141
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 300 others
0 customers following this

Timeline

GetHuman1829141 started working on this issue
Dec 26th, 2018 12:55am