I bought civilization vi on black Friday online, I've tried everything to try and get i...

GetHuman-carlyont's customer service issue with GameStop.com from December 2018

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The issue in GetHuman-carlyont's own words
I bought civilization vi on black Friday online, I've tried everything to try and get it to work on my laptop but it will not work. I've called the **** number on multiple occasions and every time the wait time was over an hour so I requested a call back and every time I got a call it'd ring twice not giving me enough time to answer and then I would miss the call point being it has been impossible for me to get ahold of anyone via phone so hoping this will work better.
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GameStop.com

Customer service issue
Reported by GetHuman-carlyont
Dec 3rd, 2018 - a mon ago
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GetHuman-carlyont started working on this issue
Dec 3rd, 2018 4:41pm