Ordered a Nintendo switch on cyber Monday and later receive email saying my transaction...

GetHuman1652903's customer service issue with GameStop.com from November 2018

1 view
210 similar
0 following
Help with my GameStop.com issue
First: share to improve GetHuman1652903's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1652903's next move: try calling GameStop.com again.
The best way to get your problem resolved is to tap the button below to start calling GameStop.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1652903 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1652903's own words
Ordered a Nintendo switch on cyber Monday and later receive email saying my transaction was cancelled I called my bank and they said everything was fine and it shouldn’t have declined, I’ve been trying to reach the call center for about a full day now and I have not gotten a single answer back yet even though I press the option for them to call me back in “one hour” I want the cyber Monday deal with the $** gift card for the switch because I have no intention of paying full price for something that is simply not my fault, I waited patiently for the deal and input all my info. If possible I would like to speak to a representative about this matter. Please call me at** (***) ***-****
GetHuman1652903 did not yet indicate what GameStop.com should do to make this right.
I have an issue with GameStop.com too
How GetHuman1652903 fixed the problem
We are waiting for GetHuman1652903 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get GameStop.com's attention and get better help faster. Tap below to get started.
Having GameStop.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1652903 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1652903
Nov 29th, 2018 - 9 mons ago
I have an issue with GameStop.com too
Not resolved
Seen by 1 customer so far
Similar issue to 210 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1652903 started working on this issue
Nov 29th, 2018 2:57pm