i purchased a B** digital deluxe from you guys ******** at **:** and have redeemed it...

GetHuman1375271's customer service issue with GameStop.com from October 2018

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The issue in GetHuman1375271's own words
i purchased a B** digital deluxe from you guys ******** at **:** and have redeemed it on my Sony account but today’s from today the servers were acting up and my account has locked due to me trying to log in on that day . And i no longer have access to that account I have called Sony and they told me that they cannot refund me because it’s a voucher from you guys so I am here trying to see what we can do about this situation my number is ***-***-**** my name is Dakovah Woolridge I have the receipt but i don’t know what information you guys need but I can provide
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GameStop.com

Customer service issue
Reported by GetHuman1375271
Oct 19th, 2018 - a mon ago
I have an issue with GameStop.com too
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GetHuman1375271 started working on this issue
Oct 19th 1:41pm