The manager brushed me off as though he did not want tobhelp me. The new trainee, named...

GetHuman-paulmcco's Complaint issue with GNC.com from April 2018

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The issue in GetHuman-paulmcco's own words
I was trying to purchase an Aloe product that did not contain alcohol ... The manager brushed me off as though he did not want tobhelp me. The new trainee, named Jaye gave me *** percent customer satisfaction. The manager made facial gestures as i inquired about a product called Aloe Cadabra. He thought I did not see him but I did. I explained to him that I were a former GNC employee out of one Charlotte locations. I told him Ibwas going bto complain and that he needs to learn how to exemplify himself in a professional manner. Afterward, he aplologized and tried to demy his actions by include his trainee who tried to excuse his behavior. This occured at **:**a.m at the GNC store in Lumberton, NC at Biggs Park Mall.
This was a problem for me because I felt as though race was a motivating factor that dictated his behavior.
To remove him from a public establishment.
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GNC.com

I did buy body lotion from Jaye, the trainee who helped me
Complaint issue
Reported by GetHuman-paulmcco
Apr 24th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 32 others
0 customers following this

Timeline

GetHuman-paulmcco started working on this issue
Apr 24th, 2018 3:42pm

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