I need clarification on this hit-and-run that damaged my insured automobile but left me...

GetHuman6626002's customer service issue with GEICO from September 2021

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Account Number, Date of Birth, Email on Account, Name of Account Holder, Phone number on Account, and Car Type
The issue in GetHuman6626002's own words
I need clarification on this hit-and-run that damaged my insured automobile but left me with the $*** deductible. We’ve identified the other vehicle and the insured driver this $*** deductible should be paid by this driver. While filing the initial claim I was told Geico would reach out to the other insurance company. I’ve heard nothing since.

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GEICO

Customer service issue
Reported by GetHuman6626002
Sep 21st, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 3125 others
0 customers following this

Timeline

GetHuman6626002 started working on this issue
Sep 21st 7:46pm