Geico case number **************** Request sent to the Geico adjuster. I’ve been trying...

GetHuman4380906's customer service issue with GEICO from February 2020

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Account Number, Date of Birth, Email on Account, Name of Account Holder, Phone number on Account, and Car Type
The issue in GetHuman4380906's own words
Geico case number **************** Request sent to the Geico adjuster. I’ve been trying for a week to contact her to no avail.*Good day Mindy.**On **-**-**** at approximately *:** am, I was rear-ended by a Geico insured driver causing the airbag to deploy and totaled my car. The policy owner information is Marcela Pelayo Policy number **********. Geico was very attentive as long as they needed information from me. Now that they have all of the information, I cannot get anyone from there to contact me concerning this claim. There are two items I would like addressed:***) What kind of transportation is Geico providing until this claim is settled***) When shall I expect to meet with someone to discuss the amount of the settlement**I am having to call Geico for extensions on the rental and they have been able to extend the contract for only a few days at a time. I am asking you to extend my rental agreement until this case is settled and we have money towards another car. I have been very patient and I even took a downgraded rental just to help Geico save money (my car was the luxury car of my dreams). Your client has already cost us more than $**k and to have to rent a car in addition to what this has already cost us is unacceptable. I would like to hear back from you today February **th, ****.*I have been inordinately agreeable and helpful during this whole process and I only ask that Gieco be fair and reasonable in return.****Linda Lawson-Bruton*******@***.com*****-***-****

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GEICO

Customer service issue
Reported by GetHuman4380906
Feb 20th, 2020 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 1106 others
0 customers following this

Timeline

GetHuman4380906 started working on this issue
Feb 20th, 2020 9:45pm

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