Geico paid out on a minor claim where there was no actual damage without communicating...

GetHuman-smart's customer service issue with GEICO from December 2019

Help with my GEICO issue
The issue in GetHuman-smart's own words
Geico paid out on a minor claim where there was no actual damage without communicating with my wife or I and then raised our rate nearly **%. I've reached out repeatedly for explanation and redress and haven't received any help or response.

GetHuman-smart did not yet indicate what GEICO should do to make this right.

How GetHuman-smart fixed the problem

We are waiting for GetHuman-smart to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get GEICO's attention and get better help faster. Tap below to get started.
Having GEICO issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

GEICO

Customer service issue
Reported by GetHuman-smart
Dec 3rd, 2019 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 1181 others
0 customers following this
Items needed
Account Number
Date of Birth
Email on Account
Name of Account Holder
Phone number on Account
Car Type

Timeline

GetHuman-smart started working on this issue
Dec 3rd, 2019 10:46pm
GetHuman-smart confirmed the issue is fixed. Hooray!
Dec 4th, 2019 11:12pm