Geico paid out on a minor claim where there was no actual damage without communicating...

GetHuman-smart's customer service issue with GEICO from December 2019

Help with my GEICO issue
The issue in GetHuman-smart's own words
Geico paid out on a minor claim where there was no actual damage without communicating with my wife or I and then raised our rate nearly **%. I've reached out repeatedly for explanation and redress and haven't received any help or response.

GetHuman-smart did not yet indicate what GEICO should do to make this right.

How GetHuman-smart fixed the problem

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Customer service issue
Reported by GetHuman-smart
Dec 3rd, 2019 - 2 years ago
Seen by 4 customers so far
Similar issue to 1181 others
0 customers following this
Items needed
Account Number
Date of Birth
Email on Account
Name of Account Holder
Phone number on Account
Car Type


GetHuman-smart started working on this issue
Dec 3rd, 2019 10:46pm
GetHuman-smart confirmed the issue is fixed. Hooray!
Dec 4th, 2019 11:12pm