GE Money Bank Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about GE Money Bank customer service, archive #1. It includes a selection of 13 issue(s) reported January 7, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I, Gregory O. Davis, recently discovered an unfamiliar debt on my credit report listed as a Pay Pal account, opened on Nov. 13, [redacted], with an increase from the original $[redacted].00 to $[redacted].96. This debt was handed to Convergent Outsourcing Inc. After contacting them, I was informed the debt is now with the original creditor, G E Money Bank. Despite my calls to Pay Pal, they could not locate any account under my name. This debt does not belong to me, but I am willing to settle it to clear my name. I am reachable at 1-[redacted] (cell) or 1-[redacted] (home). Feel free to discuss this matter with Vickie Lamb at the home number if I am unavailable. Urgently seeking assistance to resolve this issue promptly. Thank you for your cooperation. Gregory O. Davis
Reported by GetHuman1918333 on lunedì 7 gennaio 2019 22:14
I received a call from a lady named S. who offered to pay off my Capital One credit card balance to improve my credit. She said they would refund the amount tomorrow. However, my card was used without permission from my fiancé's account. When she informed me that they paid $[redacted], it actually came from my fiancé's account. After realizing this, we could not reimburse through the same card, so we bought a gift card from Wal-Mart. Sadly, my fiancé's account was also compromised, resulting in a loss of $[redacted].45, along with $[redacted] from my credit card. We are upset about these unauthorized transactions and the loan was not deposited into my account as promised. We never authorized access to my account and we just want our money refunded.
Reported by GetHuman-carlasd on domenica 10 febbraio 2019 13:03
I am inquiring about WMC Mortgage Co. I need to confirm the process to have my title deed signed off by them as they are still listed on my home's title. My name is Richard L. Clayton Jr., and I reside at 68 North 5th Ave, Beech Grove, Indiana [redacted]. My loan was active from [redacted] to 11/29/[redacted]. I do not possess an account number, but I am attempting to refinance, and this issue is complicating matters. I did refinance with Countrywide in [redacted], assuming they settled this. In [redacted], I filed for bankruptcy, and it reflects a zero balance related to WMC Mortgage Co. online sources indicate a transition occurred. Kindly email me confirmation that this matter has been resolved at [redacted]. Thank you for your assistance.
Reported by GetHuman2858371 on venerdì 3 maggio 2019 18:51
My name is Gordon J. Whorton, and I purchased a house from Beverly Mandrell in Seneca, Missouri. Unbeknownst to me, there was a lien on the house, which my wife and I have paid off. Following Beverly Mandrell's passing, her son inherited this issue. We found a buyer for the house and attempted to set a closing date, only to be informed of a remaining lien from your company preventing it. Time is running out, and we urgently need to resolve this to prevent the buyers from pulling out. We made all payments on time in good faith, and I served in the army for 25 years, striving to do right by others. We have been told your company no longer exists, and we seek your assistance in promptly removing the lien through Neosho Fidelity Company. Please help us lift the lien so we can sell our home; we have never intended any harm to your company. Thank you for your prompt attention. Gordon J. Whorton
Reported by GetHuman3479207 on domenica 25 agosto 2019 10:01
28th August [redacted] Mrs P.M. Russell 14 West Way Orpington, BR5 1LW GE Capital Bank Attn: Complaints Manager Dear Sir/Madam, Re: Complaint regarding Policy Number [redacted]7 I purchased the above policy on [date] in relation to the referenced finance agreement. I believe the policy was mis-sold to me for the following reasons, and I request that you investigate my complaint in line with your standard procedures. - I was not informed that the insurance was optional. - The policy exclusions were not explained to me either prior to or at the time of purchase, leaving me unable to make an informed decision. - I was not made aware that the policy premium would be paid upfront as a single premium, added to my debt, and accrue interest. Should my complaint be upheld, I am seeking a refund of all premiums paid for the policy and any additional interest incurred due to the PPI. I also wish to claim statutory compensation for being deprived of the use of this money. Please conduct an investigation into my complaint within the stipulated eight-week period. Yours faithfully,
Reported by GetHuman-penny_ru on mercoledì 28 agosto 2019 14:44
Dear Charge Off Department, I have an old account ending in #[redacted] that I've been informed has been deleted from your records. I require a written statement either via email or fax confirming that the account details are no longer accessible and GE Money indicates it is a deleted account, signifying it has been charged off or paid off given the unavailability of records. Can you assist with this? Thanks, Roger Powell
Reported by GetHuman-rogerpow on martedì 10 dicembre 2019 17:09
Dear Sir or Madam, GE Money Bank in Karlovy Vary, Czech Republic, was recommended to me as an excellent bank. It has been a while since my last visit, and I no longer have access to my online banking credentials for verification. Also, I do not recall my account number but was advised by my former colleague, Marketa Raumova, to consider closing the account due to fees. I'm unsure if a personal visit is necessary. Kind regards.
Reported by GetHuman5170345 on lunedì 17 agosto 2020 10:12
I am in need of a lien release for a trailer that was fully paid off a few years ago. I reside in Ohio and in [redacted], I bought the trailer using cash from its original owner, who also lived in Ohio. Since the trailer falls under a weight class that doesn't require a title in Ohio, only a certificate of origin was provided at the time of purchase, which I still have. Recently, we sold the trailer to someone in Pennsylvania, and their notary is asking for proof of lien release. GE Money Bank is noted as the lien holder on the certificate of origin from the initial purchase, so we require confirmation that the lien has been released. This is needed for Pennsylvania to issue a title for the trailer, a [redacted] Haulmark with VIN #16HGB25297H156636. The trailer was first bought by Jay Richards on 11/08/[redacted] from DLMR Trailer Sales in Chardon, OH before we acquired it in [redacted].
Reported by GetHuman5939095 on giovedì 8 aprile 2021 22:30
The life insurance company issued me the life insurance policy check for my late husband. I've deposited the check and would like to request MET LIFE BANK to expedite the approval process to make the funds available today for my bank, WoodForest National Bank, so they can release my money quickly. This check is crucial for me as I am facing the risk of losing my property and vehicle. My name is Tina M. Smith.
Reported by GetHuman6945504 on giovedì 23 dicembre 2021 17:45
Hello, I am reaching out regarding what I believe to be a fraudulent line of credit taken out in my name in [redacted]. I have submitted numerous disputes with a collection agency, Midland Credit Management, and have been fighting this issue for many years. Additionally, I have reported this fraud to the Federal Trade Commission's Fraud Department twice but have not received any responses. I kindly request signed documentation from you with my signature to verify that I applied for and received this line of credit. Thank you in advance for your assistance, and I would greatly appreciate a prompt response. Thank you, Tom G.
Reported by GetHuman7993603 on venerdì 2 dicembre 2022 01:57
I recently received a call from an attorney claiming I owe a debt on a card I never owned from a store I don't recognize. They insisted I lived in a county I've never resided in and are now threatening a lawsuit. The only card I had with your company was in [redacted]. When I requested the original contract, they refused to provide it. This situation suggests a breach of personal information within your system that needs immediate attention and resolution.
Reported by GetHuman8339952 on martedì 2 maggio 2023 22:28
Hello, I'm Billy Vinckus and I'm contacting you regarding my late mother, Tammy Lynn Vinckus. She passed away a few years ago and has some motorcycles remaining in storage. I'm referencing title number x[redacted] for one of the motorcycles. I previously contacted you about this matter but did not receive a response, so I'm reaching out again. You can contact me at [redacted] or [redacted] to help resolve this issue. One of the motorcycles has a lien release, but the one in question has been in storage and needs significant restoration due to its poor condition. Thank you.
Reported by GetHuman8584437 on venerdì 25 agosto 2023 23:46
Madame Zenasni Myriam, Je vous contacte au sujet d'un crédit non réglé pour lequel une saisie attribution a été effectuée sur mes comptes. Mon grand-père, M. Quichini Guy, a payé la somme de [redacted].16€ à la Financière de Paiement Électronique et l'huissier a levé la saisie en conséquence. J'aimerais obtenir un relevé détaillé de tous les paiements et saisies effectués. Cordialement, Zenasni Myriam 60 rue Louis Astruc [redacted]
Reported by GetHuman8711761 on giovedì 28 dicembre 2023 10:06

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