I am having a problem with my GE refrigerator freezer(ser * hd******, model * gne**gmeb...

GetHuman-mkolins's Technical support issue with GE Consumer Relations from April 2021

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I am having a problem with my GE refrigerator freezer(ser * hd******, model * gne**gmebfes), my ice maker produces ice cubes but turn to a solid block of ice within an hour. I have had a local repairman and then a GE tech from Sears come out and looked at it. The Tech could not find anything wrong(had a new ice maker installed) but am still having the same problem. It appears that the temperature in the freezer is not maintaining a constant temperature.**The tech that came out said he was new and I did not feel like he could solve the problem**After spending over $***'s for the two visits and parts I am still having the same problem.**Any suggestions or comments would be very much appreciated**Thank You

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GE Consumer Relations

Technical support issue
Reported by GetHuman-mkolins
Apr 13th, 2021 - 4 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 968 others
0 customers following this


GetHuman-mkolins started working on this issue
Apr 13th 2:31pm

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