I have been calling for at least * weeks and referred from one department to another* C...

GetHuman5411924's customer service issue with GE Consumer Relations from October 2020

Help with my GE Consumer Relations issue
The issue in GetHuman5411924's own words
It does not work ... I have been calling for at least * weeks and referred from one department to another* Consumer Relations for past week. I have a case number:(********) My Microwave to be fixed which I've had for only ** months requires parts that cost more than $***.**. The repairman said he received a service bulletin that these parts are faulty. GE should replace them. Not my fault!!!! I have scanned the service man's receipt and sent it to you.*I have been on hold now for over an hour. I expect a call from you. My cell phone which is capable of messages is ***-***-****. My land phone is ***-***-****. *I have many things that need attention other than being on hold. Marly Keller
I have been trying for * weeks to reach someone at GE
Pay for the faulty parts to be replaced. Contact Crosstown Appliance Repair ***-***-****
I have had other GE products and dom't remember anything like this. I'm ** years old so I've had many appliances.
All the usual things in the Troubleshooting section of the booklet.
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GE Consumer Relations

GE Microwave serial * VH******A Model* JVN****DF*BB
Customer service issue
Reported by GetHuman5411924
Oct 28th, 2020 - 4 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 782 others
0 customers following this
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Timeline

GetHuman5411924 started working on this issue
Oct 28th, 2020 7:46pm
GetHuman5411924 shared this issue with others over email
Oct 29th, 2020 8:32pm