I am very disappointed and frustrated with GE right now.*I closed on my new home on Apr...

GetHuman5394635's Complaint issue with GE Consumer Relations from October 2020

Help with my GE Consumer Relations issue
First: share to improve GetHuman5394635's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5394635 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman5394635's own words
I am very disappointed and frustrated with GE right now.*I closed on my new home on April **, **** and moved into my new home on August **,****. When purchasing the home we upgraded our appliance package and got the front loading washer* dryer. I do no more than *, sometimes * washes a week. I could not make my inside a year appointment Because of Covid. I finally got a service appointment which was changed by GE to a later date. I paid the service fee today at the appointment and was told I need a new drum for $***.**!! I should not have to pay for the labor and parts for a machine that is barely a year old! I have been on the phone waiting to speak to Consumer Relations for almost * hours !!! This is crazy. I have been a GE consumer and loyal customer for some time now and never had a problem. How long must I wait to get this resolved?

GetHuman5394635 did not yet indicate what GE Consumer Relations should do to make this right.

How GetHuman5394635 fixed the problem

We are waiting for GetHuman5394635 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get GE Consumer Relations's attention and get better help faster. Tap below to get started.
Having GE Consumer Relations issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

GE Consumer Relations

Complaint issue
Reported by GetHuman5394635
Oct 22nd, 2020 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 751 others
0 customers following this


GetHuman5394635 started working on this issue
Oct 22nd, 2020 10:29pm