my new fridge isn't cooling or freezing down to the temp it should be. Have had to thr...

GetHuman5217364's customer service issue with GE Consumer Relations from August 2020

Help with my GE Consumer Relations issue
First: share to improve GetHuman5217364's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5217364 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman5217364's own words
my new fridge isn't cooling or freezing down to the temp it should be. Have had to throw out hundreds of dollars of food already. It was supposedly repaired about a week ago. Moved product from old fridge back to new fridge and same problem. Repair guy just came again and I heard his phone conversation with your tech support and the conclusion was that neither knows what's wrong and now the tech is going to guess at what needs to be replaced. I need a fridge that works asap. I'm requesting that you replace it with a new one. I can't even use this as it's not reliable and I can't keep throwing food out because you can't figure out what's wrong with my fridge.

GetHuman5217364 did not yet indicate what GE Consumer Relations should do to make this right.

How GetHuman5217364 fixed the problem

We are waiting for GetHuman5217364 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get GE Consumer Relations's attention and get better help faster. Tap below to get started.
Having GE Consumer Relations issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

GE Consumer Relations

Customer service issue
Reported by GetHuman5217364
Aug 31st, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 446 others
0 customers following this

Timeline

GetHuman5217364 started working on this issue
Aug 31st, 2020 7:34pm

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies