my new fridge isn't cooling or freezing down to the temp it should be. Have had to thr...

GetHuman5217364's customer service issue with GE Consumer Relations from August 2020

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my new fridge isn't cooling or freezing down to the temp it should be. Have had to throw out hundreds of dollars of food already. It was supposedly repaired about a week ago. Moved product from old fridge back to new fridge and same problem. Repair guy just came again and I heard his phone conversation with your tech support and the conclusion was that neither knows what's wrong and now the tech is going to guess at what needs to be replaced. I need a fridge that works asap. I'm requesting that you replace it with a new one. I can't even use this as it's not reliable and I can't keep throwing food out because you can't figure out what's wrong with my fridge.

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GE Consumer Relations

Customer service issue
Reported by GetHuman5217364
Aug 31st, 2020 - 6 months ago
I have an issue with GE Consumer Relations too
Not resolved
Seen by 4 customers so far
Similar issue to 446 others
0 customers following this

Timeline

GetHuman5217364 started working on this issue
Aug 31st, 2020 7:34pm

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