I purchased refrigerator In January. By mid Febuary I noticed my ice cream wasn't froze...
GetHuman5083617's customer service issue with GE Consumer Relations from July 2020
Help with my GE Consumer Relations issue
First: share to improve GetHuman5083617's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5083617 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman5083617's own words
I purchased refrigerator In January. By mid Febuary I noticed my ice cream wasn't frozen. Call about service and GE sent a service man from Chambers Service, which handles you service in the area. They have been here * times, and still not repaired and the refrigeration is get progressively worse. These are * half days days missed work. My refrigerator does not meet and has not meet the FDA guild lines for proper food storage. my food spoils faster than it should. I get frustrated when I look at it while I am still paying for it. It has been diagnose with bad control board, it was replaced, over charged system, and now they believe it is a seal system refrigerant leak. Repair will require replacement of compressor, evaporator, coil lines. This by no means gives me any confidence in a refrigerator I will be paying for the next ** months. It is a lemon. I have had * service men come into my home. None wearing masks. I have changed my schedule to meet the service men. Enough is enough. I would like a replacement unit. Not a refrigerator that has been rebuilt in my home.
GetHuman5083617 did not yet indicate what GE Consumer Relations should do to make this right.
I have an issue with GE Consumer Relations too
How GetHuman5083617 fixed the problem
We are waiting for GetHuman5083617 to fix the problem and share the solution with the rest of us customers.
Please help with my GE Consumer Relations issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.