We have a * year old GE oven. After using the self cleaning mode we heard a cracking no...

GetHuman4311335's customer service issue with GE Consumer Relations from June 2020

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The issue in GetHuman4311335's own words
We have a * year old GE oven. After using the self cleaning mode we heard a cracking noise. The inside glass had developed a spider web cracking When I called the customer service number aale agent named Jonathan listened and told me it would be taken care of. We then called and scheduled a repair which was set for today. The repairman called Pryor to coming and said that it was a $***. Repair. This is outrageous as this is not a working part subject to wear and year and most likely is defective glass. I wait now to hear from you on what remedy GE can offer. Thank you in advance. *Robert Tonetti *****@***.com

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GE Consumer Relations

Customer service issue
Reported by GetHuman4311335
Jun 17th, 2020 - 4 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 312 others
0 customers following this

Timeline

GetHuman4311335 started working on this issue
Jun 17th 3:52pm
GetHuman4311335 indicated the issue is not fixed yet.
Jun 17th 9:53pm

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