I had a GE service technician at our home today to repair our GE Profile Artica refrige...

GetHuman-pbrogank's Complaint issue with GE Consumer Relations from October 2019

Help with my GE Consumer Relations issue
First: share to improve GetHuman-pbrogank's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-pbrogank may need:
Name, Email, Phone number or other identifying information
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-pbrogank's own words
I had a GE service technician at our home today to repair our GE Profile Artica refrigerator. He replaced the refrigerator water valve, part * WR**X*****. (He left the bag here from the new part, as well as the old part). He was here ** minutes start to finish.**I received a receipt email from him shortly after he left. It seemed odd that it just said, “* Item $***.**”. **I looked up the part on the GE website and it is $**.**. He told me it was $***. And the service call was $**.**. He didn't tell me how much his labor cost would be. I was charged $***.**.**Could someone please break down the charges, tax, part cost and his labor costs for me as it looks like he either gets about $*** an hour or I was accidentally overcharged. I did call consumer relations today and spoke with John and he gave me a case *******-****** and told me to call back in a few days and they might have more information. I just want to make sure this issue is addressed as I'm feeling we were taken advantage of.***Thank you,**Pat Kuehl***** Crestview Drive*Port Washington, WI *********-***-******Date of Service: *********Conf. * *********

GetHuman-pbrogank did not yet indicate what GE Consumer Relations should do to make this right.

How GetHuman-pbrogank fixed the problem

We are waiting for GetHuman-pbrogank to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get GE Consumer Relations's attention and get better help faster. Tap below to get started.
Having GE Consumer Relations issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

GE Consumer Relations

Complaint issue
Reported by GetHuman-pbrogank
Oct 15th, 2019 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 858 others
0 customers following this


GetHuman-pbrogank started working on this issue
Oct 15th, 2019 12:35am

The Free, Easy Way to Move Services

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies