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The issue in GetHuman2543268's own words
Our GE dishwasher is ONLY *.* years old. My impression upon purchasing was we were told they last around **ish years....well it has broken down to the point of not working altogether * TIMES already! and it's only *.* years old! This is absolutely unacceptable and worse yet, all I am asking is to have someone come out and look at it at no cost, considering it is my feeling GE would want it's products to be functioning properly for good customer service. I do not overload it and have utilized instructions for cleaning it monthly, so there is NO reason it should be dying every single year...I have spoken to different reps on the phone that have passed me back and forth and all they say is they cannot help me and just schedule a repair at-cost, I also find that offensive. If GE wants to keep a good reputation then they should HAPPILY replace defective equipment, something in which I was told (by your repair technicians) that if it didn't last at least * years on a new motor that they installed then it was most likely a DEFECTIVE dishwasher and should be replaced by the GE company. I am HIGHLY disappointed and feel that at the very least it should be covered to get our dishwasher back up and running again, if not replaced, since it has been in need of repair on several occasions and not even * years old.
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