We purchased a new ge refrigerator in January of ****. Within the first year the fresh...

GetHuman-raapmatt's customer service issue with GE Consumer Relations from November 2018

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The issue in GetHuman-raapmatt's own words
We purchased a new ge refrigerator in January of ****. Within the first year the fresh food fan went out and caused us to throw most of the contents of the freezer and refrigerator. The fan was was replaced at no cost for repair but we were still out the cost of the contents. Now on **-**-** the compressor went out causing us again to lose most of the contents. it is scheduled to be replaced on **-**-** for $***.**. I know that it is not under warranty now and we also know a refrigerator should not break down twice in less than four years. We are in the process of pricing out a new refrigerator and microwave for our basement remodel and we dont have a lot of faith in GE. We are wondering if anything can be done to build our confidence that Ge will stand behind their product when you get "that one" that seems to be a lemon.

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GE Consumer Relations

Customer service issue
Reported by GetHuman-raapmatt
Nov 5th, 2018 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 291 others
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Timeline

GetHuman-raapmatt started working on this issue
Nov 5th, 2018 5:00pm