My name is Frank Conto, I schedule service No. ********* for GE washing machine on...

GetHuman1369169's customer service issue with GE Consumer Relations from October 2018

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Fix leaking GE washing machine ... My name is Frank Conto, I schedule service No. ********* for GE washing machine on***** from *:** pm to *:**pm. Tech called after *:**pm to inform us he would be unable to service the machine after *:**pm. We were very disappointed with the loss of my work day and frustrated with repetitive calls trying to get information regarding service. We don't consider this the highest level of professional service and we are not a satisfied customer. We will not schedule another service but before we purchase another manufacture's machine would you be willing to offer a discount on a GE washer for the inconvenience? The washer is * years old and needed repair last year.*We have been along time GE appliance user.*Thanks,*Frank
Inconvenienced, totally frustrated with service.
Fix the washer ASAP or give me discount on a new GE.
Have purchased GE appliances for ** years
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GE Consumer Relations

Scheduled service tech, did not arrive
Customer service issue
Reported by GetHuman1369169
Oct 18th, 2018 - 3 mons ago
I have an issue with GE Consumer Relations too
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GetHuman1369169 started working on this issue
Oct 18th, 2018 1:50pm
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Oct 18th, 2018 2:11pm