I bought all new GE appliances for our new house that we built the double oven didn’t w...

GetHuman-ddailey's customer service issue with GE Consumer Relations from August 2018

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I bought all new GE appliances for our new house that we built the double oven didn’t work for two months a repair man came * times for that which I had to take days off work to be home my refrigerator the freezer frosted up since the day we plugged it in the repair man had to come ** times which I also had to take days off work they finally brought a new one but there was a huge dent in the back wall of the refrigerator so I refused it so I had to wait two weeks for a new one to be brought they brought the new one and it had a dent in the door that the dispenser is in so they ordered a new door I contacted GE many times and when I talked to the consumer appliance people they told me I could keep the old refrigerator for all my troubles since they are just going to scrap it anyway I still haven’t received my new door for replacement and the delivery people keep calling and saying they need to come pick up the old refrigerator which doesn’t make sense to me if they are just going to throw it out why can’t I just keep it and put it in my garage the freezer still frosts up but the refrigerator works fine I would really appreciate for all the hassle that I had to go through to just keep it please help*Thanks Della Dailey
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GE Consumer Relations

Customer service issue
Reported by GetHuman-ddailey
Aug 10th, 2018 - a yr ago
I have an issue with GE Consumer Relations too
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GetHuman-ddailey started working on this issue
Aug 10th, 2018 4:35pm
GetHuman-ddailey indicated the issue is not fixed yet.
Aug 10th, 2018 6:19pm