I've been trying to contact your customer relations department all day long?

GetHuman-babbling's customer service issue with GE Consumer Relations from August 2018

Help with my GE Consumer Relations issue
The issue in GetHuman-babbling's own words
Parts are ordered now for about * month....? When will they be here so it can get fixed? ... I have a GE over the range microwave not even a year old when it went out! Your warranty company came out and had to order parts. It has been over a month now. Nobody knows about when I can expect the parts to fix this micro? I cannot get thru to your customer service dept. My next step will be to contact the TV media for help concerning this ongoing problem. I need either a loaner microwave, or this one fixed... so far there has been no customer service provided. This micro is not even * year old and I understand it is a defect with the door opening etc???? I need some help on this as the auth******* purchased at Home Depot in August ****...Broke toward the end of June?
Frustrating because nobody cares about customer service?
I want this over the counter microwave replaced....
I was told over a week ago "that customer service was following my case" told me they would see that I got a new microwave." It's past that time, can't even get thru their phone lines are always busy! Where is the follow up that was promised?
I'm going to contact the local TV station to see if they can work on this project. It will bring attention to GE and their customer service or lack of services
I have an issue with GE Consumer Relations too
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GE Consumer Relations

Microwave is broke
Customer service issue
Reported by GetHuman-babbling
Aug 1st, 2018 - 9 mons ago
I have an issue with GE Consumer Relations too
Fixed
Seen by 19 customers so far
Similar issue to 125 others
0 customers following this
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Timeline
GetHuman-babbling started working on this issue
Aug 1st, 2018 6:05pm
GetHuman-babbling indicated the issue is not fixed yet.
Aug 1st, 2018 8:34pm
GetHuman-babbling indicated the issue is not fixed yet.
Aug 1st, 2018 9:36pm
GetHuman-babbling indicated the issue is not fixed yet.
Aug 1st, 2018 9:50pm
GetHuman-babbling indicated the issue is not fixed yet.
Aug 1st, 2018 9:54pm
GetHuman-babbling shared this issue with others over email
Aug 1st, 2018 9:57pm
GetHuman-babbling indicated the issue is not fixed yet.
Aug 1st, 2018 10:00pm
GetHuman-babbling indicated the issue is not fixed yet.
Aug 4th, 2018 8:07pm
GetHuman-babbling indicated the issue is not fixed yet.
Aug 10th, 2018 3:29am
GetHuman-babbling indicated the issue is not fixed yet.
Aug 12th, 2018 4:37pm
GetHuman-babbling indicated the issue is not fixed yet.
Aug 12th, 2018 4:39pm
GetHuman-babbling indicated the issue is not fixed yet.
Aug 12th, 2018 4:41pm
GetHuman-babbling indicated the issue is not fixed yet.
Aug 12th, 2018 4:43pm