I bought a washer on July **, **** from Home Depot in Richfield, UT. On June...
GetHuman-valkimbe's customer service issue with GE Consumer Relations from June 2018
Help with my GE Consumer Relations issue
First: share to improve GetHuman-valkimbe's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-valkimbe's next move: talk to GE Consumer Relations when they open (we'll send a reminder).
GE Consumer Relations's call center is closed now. We will text or email GetHuman-valkimbe when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-valkimbe can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-valkimbe may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-valkimbe's own words
I bought a washer on July **, **** from Home Depot in Richfield, UT. On June **, ****, it failed to drain the water from the tub. I set up an appointment through GE appliances to have someone locally come and check on the machine. Appliance Alliance is the company that sent a repairman out to my house. He assessed the machine and determined the drain pump to not be working. He had the part already in his truck so he went ahead and replaced it. Great! Until today, when he called to say that GE wouldn’t pay the claim because my machine is not under warranty. I only bought it on July **rd, ****. Less than a year ago. I would like my warranty to be set to start the day I received the machine, not the day it was sent to Home Depot. How do I do this? I would also like my claim from Appliance Alliance to be paid as the machine should be under warranty.
GetHuman-valkimbe did not yet indicate what GE Consumer Relations should do to make this right.
I have an issue with GE Consumer Relations too
How GetHuman-valkimbe fixed the problem
We are waiting for GetHuman-valkimbe to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.