I bought a GE washer and dryer from Metropolitan Appliance in Seattle in ****. Model...

GetHuman-erincle's customer service issue with GE Consumer Relations from June 2018

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The issue and preferred resolution, in GetHuman-erincle's own words:
I bought a GE washer and dryer from Metropolitan Appliance in Seattle in ****. Model * GFDR***EHWW Serial *LF******. The front of the dryer where the electronics are caught on fire less than a week ago. I have pictures to send, but clearly am frustrated to be out $**** on an almost new dryer that is out of warranty. Certainly not caused by any fault of our own. I would like to speak with someone about how to remedy this situation and send pictures to you so you can see how it could have burned my house down. Fortunately I was home when this happened.
I trust that GE Consumer Relations will make this right and come up with a resolution that is fair.
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GE Consumer Relations

Customer service issue
Reported by GetHuman-erincle
Jun 4th, 2018 - 2 mons ago
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GetHuman-erincle started working on this issue
Jun 4th 7:17pm