I purchased three GE appliances about a year and half ago. Microwave, stove, and refri...

GetHuman5878142's Complaint issue with GE Appliances from March 2021

Help with my GE Appliances issue
First: share to improve GetHuman5878142's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5878142 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman5878142's own words
I purchased three GE appliances about a year and half ago. Microwave, stove, and refrigerator.*Right now I'm having an issue with the ice maker in the refrigerator. I have called a couple of times regarding this. The first call was to ask why the ice maker wasn't making very much ice. I was told that's the way it is. The refrigerator was within warranty at that time. I called again when the ice maker stopped working. I was informed that the refrigerator was out of warranty by * months. Well, the ice maker is not working again and the refrigerator keeps cycling on every **-** minutes. I am very unhappy about the lack of service from GE. I would expect that since the ice maker seems to have been a problem from the beginning that you would stand behind your product and fix it. I also had problems with the microwave. It took * microwaves being installed before we received one that worked! I have always been a loyal customer to GE but that will certainly change if I can't get a satisfactory outcome. My hope is that you will stand behind your product and send someone out to fix the ice maker at no charge. People have asked how I like my GE appliances and I would hate to start telling them how you don't value customer service.*Model *PWE**KMKNES Serial *RM*******I purchase all three of these appliances in Novemer ****.*My phone number is ***-***-****

GetHuman5878142 did not yet indicate what GE Appliances should do to make this right.

How GetHuman5878142 fixed the problem

We are waiting for GetHuman5878142 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get GE Appliances's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having GE Appliances issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

GE Appliances

Complaint issue
Reported by GetHuman5878142
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 270 others
0 customers following this

Timeline

GetHuman5878142 started working on this issue
Mar 23rd 3:08pm