I contacted gainsco on ***** for car insurance. Down payment was ***.** I authorized th...

GetHuman-glindian's customer service issue with GAINSCO from October 2018

Help with my GAINSCO issue
The issue in GetHuman-glindian's own words
tring to get a car insured after my other insured car received flood damage. ... I contacted gainsco on ***** for car insurance. Down payment was ***.** I authorized that amt from my debit card. instead gainsco took ***.** this is holding up my acct. they promised to refund it. I have no trust in this company. I want to drop everything. however, you guys want to charge me for cancellation. I never signed the electronic signature. You guys fraudulently removed money I did not authorize. All I can hear is I'm sorry. I want this account dropped with out penalties due to you fraudulent ways.
I just went through the hurricane in SC with flooding and home damage. I do not, nor can i afford to give away money to your company. gainsco fraudulent actions at a time of rebuilding is wrong and they want to penalize me for their misdeeds. The trust is gone. I have to cancel my account and all in fear of gainsco misuse.
I want this account dropped without penalties due to you fraudulent ways.
New. I expected honesty not a sneaky thief.
Yes. I spoke with a manager that lied also.
I have an issue with GAINSCO too
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GAINSCO

car insurance
Customer service issue
Reported by GetHuman-glindian
Oct 18th, 2018 - a mon ago
I have an issue with GAINSCO too
Fixed
Seen by 3 customers so far
Similar issue to 11 others
0 customers following this
Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account
Timeline
GetHuman-glindian started working on this issue
Oct 18th 6:16pm
GetHuman-glindian indicated the issue is not fixed yet.
Oct 18th 6:17pm