I shop at the fry,s on INA RD in Tucson az its the only store I choose to buy grocerie...

GetHuman749860's customer service issue with Frys.com from June 2018

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The issue in GetHuman749860's own words
I shop at the fry,s on INA RD in Tucson az its the only store I choose to buy groceries and ive noticed every time I purchase alcohol the seal on the top of bottle is open . recently ive sent email in regards to this as its unsafe and illegal as well . I do understand that accidents happen but this is an every time thing and the last purchase I made spilled out In the bag on the way home smelling up my vehicle which was less than pleasant . I did show the cashier and he was concerned with the open seal issue and informed me of the legal issues of driving with open container that I had not thought of he was very polite and offered to get a new bottle and informed the manager (DON) who was working register next to him of the frequent problem in which (DON) replied he sells them that way every day and showed no concern . I was in complete disbelief that a manager of a store had less concern than an employee about issues of this nature . at this point I felt embarrassed for the employee who did show concern and offered to do the right thing . at this awkward moment I thanked the employee paid for my groceries and alcohol leaving your store feeling sorry for the employee and ashamed of the manage . I will continue to make purchases at your store excluding alcohol and am sending you this text in hopes this problem is resolved before any issues arise with other customers or dept of ATF as your a good company and wouldn't want either of those
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Frys.com

Customer service issue
Reported by GetHuman749860
Jun 4th, 2018 - a yr ago
I have an issue with Frys.com too
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Seen by 7 customers so far
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Timeline
GetHuman749860 started working on this issue
Jun 4th, 2018 8:49pm
GetHuman749860 indicated the issue is not fixed yet.
Jun 5th, 2018 10:28pm
GetHuman749860 indicated the issue is not fixed yet.
Jun 5th, 2018 10:28pm
GetHuman749860 indicated the issue is not fixed yet.
Jun 5th, 2018 10:28pm
GetHuman749860 indicated the issue is not fixed yet.
Jun 5th, 2018 10:28pm