We want to commend one or your employees, she was magnificent this morning in helping r...

GetHuman-jodemarc's customer service issue with Frontier Communications from March 2021

Help with my Frontier Communications issue
The issue in GetHuman-jodemarc's own words
We want to commend one or your employees, she was magnificent this morning in helping resolve a billing problem . She was Intelligent, professional and kind. Her efforts in resolving the problem turned out to be a wonderful experience . she is located in Texas, I don't know her name but she resolved our problem . My name is Joe DeMarco and we have been loyal Frontier customer for a very long time. Please find out who she is and commend her!* Thank you,* Joe and Norma DeMarco

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Frontier Communications

Customer service issue
Reported by GetHuman-jodemarc
Mar 23rd, 2021 - 2 months ago
Fixed
Seen by 4 customers so far
Similar issue to 708 others
0 customers following this
Items needed
Name on account
Account number
Billing address
Account phone number
Last 4 of SSN
PIN on account

Timeline

GetHuman-jodemarc started working on this issue
Mar 23rd 8:01pm
GetHuman-jodemarc confirmed the issue is fixed. Hooray!
Mar 24th 2:19pm