Just thought I would give Frontier Communications "Heads Up!" - We have started rec...

GetHuman-silowthe's customer service issue with Frontier Communications from September 2020

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The issue in GetHuman-silowthe's own words
Just thought I would give Frontier Communications "Heads Up!" - We have started receiving Phone Calls & it reads: "Frontier Comm." Phone Numbers: *** - ***-**** Second Number: *** ***-******First of all, We do not have our phone with Frontier....as we have the Internet Plan with Spectrum! Also, I do not believe these are truly Frontier Communication Phone Calls coming in. But, Scams. Not that we don't get enough calls Re: Saying from Medicare & definitely Scams. About ** from these numbers since about * days ago! Husband is a ** yr. Veteran & we both have health issues, & these calls are just very bothersome! **Last year: When we came home from somewhere....there was a call on our answering machien: "US Postal Service" (As a Sr. anyone may have ansered a call like this one....thinking the PO has a package, like I almost did. They had also used the *** * for the local US Postal Service in Clarksbur, WV. Postal Employee had me contact: a Federal....Complaint Dept. I did & reported it to them letting the PO Office know the scammers not only using residence phone *'s, etc.* But, Government *'s now too. Second one after that call was from an F.B.I. phone and when I called back a representative from F.B.I. said: "We haven't even assigned that phone * to anyone yet!" **People have received calls from our phone number various times as people have a way getting phone numbers once you answer their phone call.....then call someone making them think it is the person the * belongs to now!** This message is to be of help to Frontier Comm.

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Frontier Communications

Customer service issue
Reported by GetHuman-silowthe
Sep 11th, 2020 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 1090 others
0 customers following this

Timeline

GetHuman-silowthe started working on this issue
Sep 11th, 2020 9:08pm