I am bundled with Dish and Frontier. I received a ***.** credit towards my bill for th...

GetHuman-trmp's customer service issue with Frontier Communications from December 2019

Help with my Frontier Communications issue
First: share to improve GetHuman-trmp's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-trmp may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
The issue in GetHuman-trmp's own words
I am bundled with Dish and Frontier. I received a ***.** credit towards my bill for the month of November. According to the agents at Dish they told me that I would not have to pay the bill for November which was for ***.** and they would deduct the ***.** and my new bill for Nov. to Dec. would be **.**. I received a notice from Frontier saying it my account is past due. Every month there are always issues with billing. I am so stressed and sick of it. I am a good customer to pays my bill every month. I was also told when I got Dish that I would receive a discount for bundling. Never happened.

GetHuman-trmp did not yet indicate what Frontier Communications should do to make this right.

How GetHuman-trmp fixed the problem

We are waiting for GetHuman-trmp to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Frontier Communications's attention and get better help faster. Tap below to get started.
Having Frontier Communications issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Frontier Communications

Customer service issue
Reported by GetHuman-trmp
Dec 3rd, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 918 others
0 customers following this

Timeline

GetHuman-trmp started working on this issue
Dec 3rd, 2019 6:52pm
GetHuman-trmp indicated the issue is not fixed yet.
Dec 3rd, 2019 11:32pm
GetHuman-trmp indicated the issue is not fixed yet.
Dec 3rd, 2019 11:33pm
GetHuman-trmp indicated the issue is not fixed yet.
Dec 6th, 2019 2:12pm

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies