I've NEVER done business with a more incompetent company than Frontier. The employees...

Sorry to all you poor customers out there experiencing the same problem I had with no dial tone. It's going to be a while before you get your service back, because there are many incompetent field technicians at Frontier. They don't know how to read OR they just are too dumb to follow instructions. They were told on * different work orders to telephone me and talk to ME OR MY ANSWERING MACHINE before leaving the problem site - but they didn't do that one single time - therefore, my problem was not fixed. The tech thought he'd fixed the problem, but I still had no dial tone - so when you call Frontier again to report that same problem, you wait on the phone for ** mins to talk to someone - then you have to wait an entire week to get a tech out to the problem site - then he doesn't follow instructions by calling you to see if the phone is really fixed - so then you have to call Frontier again - wait the ** mins to talkt o someone - and the vicious cycle starts all over again. I am not a very happy camper. Don't ever buy any stock in this company, because if they continue doing business like they have been, they won't be in operation for a long time.