This is not my phone or Internet....But I have not had an email from them and their phone isn't working. So this is three weeks they have b een without service, Disgustin

GetHuman3752211's customer service issue with Frontier Communications from October 2019

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The issue in GetHuman3752211's own words
I am trying to get some service for my friends......they have had no phone service OR Internet for going on FOUR WEEKS How would you like to be treated like that,....but their bill came the other day!!! How disgusting is that. ... My issue is my friend has not had Frontier service on her internet OR telephone for at least two if not THREE WEEKS!!! In this day and age this is ridiculous. I am not a customer and sure with this kind of service never will be nor will I ever tell anyone else to be. To find a chat line is like pulling teeth and without a phone or internet it is even more disgusting. She has been without service more than once for a week or more. What is going on with this company to have such poooooor customer service??**My friends are Donna and Wallace Behnke, I don't know if they also have telephone service with Frontier as I can't call them or email them and cell service is not good where they live. They two years ago had a barn fire. What would they do if they again had an emergency with no service of any kind. This is disgusting.**My name is Marie Bender. my email is *****@***.com and I do have good service with both telephone and computer. **I think this non service is far past looking into and FIXING. I can see even with service it is like breaking into fort knox to get anywhere all that is wanted is to sign up for service......what service it seems in their case it is non existent***I am tired of them not having any way of communicating with anyone. How awful to be treated the way they are. I bet the bill still comes in the mail for the service. or non service by Frontier.***Marie Bender.....
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Frontier Communications

It is now going on FOUR WEEKS with them having NO SERVICE What to do?FIX IT! Frontier has done nothing to help these people. I suppose they afre suppose to call or go on line? HOW?????
Customer service issue
Reported by GetHuman3752211
Oct 12th, 2019 - 3 years ago
Not resolved
Seen by 40 customers so far
Similar issue to 3455 others
0 customers following this
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Timeline

GetHuman3752211 started working on this issue
Oct 12th, 2019 2:59pm
GetHuman3752211 indicated the issue is not fixed yet.
Oct 12th, 2019 8:48pm
GetHuman3752211 indicated the issue is not fixed yet.
Oct 12th, 2019 9:25pm
GetHuman3752211 indicated the issue is not fixed yet.
Oct 15th, 2019 3:13pm
GetHuman3752211 indicated the issue is not fixed yet.
Oct 15th, 2019 3:17pm
GetHuman3752211 indicated the issue is not fixed yet.
Oct 15th, 2019 8:19pm
GetHuman3752211 indicated the issue is not fixed yet.
Oct 15th, 2019 8:22pm

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