Our Frontier bill has been creeping up for months but we've let it slide. However, the...
GetHuman-lydlen's customer service issue with Frontier Communications from May 2019
Help with my Frontier Communications issue
Before contacting them, items GetHuman-lydlen may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
The issue in GetHuman-lydlen's own words
Our Frontier bill has been creeping up for months but we've let it slide. However, the latest bill has risen by $** for no apparent reason. We have been loyal FIOS customers for ** years and feel we should get the best rate available to your customers. Besides being long-term customers, we're seniors on a fixed income and don't get raises LIKE THAT. Our account * is ***-***-****-******-*. Our PIN is ****. What is the best deal you can make us to retain us as customers? Thank you. Leonard & Lydia Winner
GetHuman-lydlen did not yet indicate what Frontier Communications should do to make this right.
I have an issue with Frontier Communications too
How GetHuman-lydlen fixed the problem
We are waiting for GetHuman-lydlen to fix the problem and share the solution with the rest of us customers.
Please help with my Frontier Communications issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.