Our Frontier bill has been creeping up for months but we've let it slide. However, the...

GetHuman-lydlen's customer service issue with Frontier Communications from May 2019

Help with my Frontier Communications issue
Before contacting them, items GetHuman-lydlen may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
The issue in GetHuman-lydlen's own words
Our Frontier bill has been creeping up for months but we've let it slide. However, the latest bill has risen by $** for no apparent reason. We have been loyal FIOS customers for ** years and feel we should get the best rate available to your customers. Besides being long-term customers, we're seniors on a fixed income and don't get raises LIKE THAT. Our account * is ***-***-****-******-*. Our PIN is ****. What is the best deal you can make us to retain us as customers? Thank you. Leonard & Lydia Winner
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Frontier Communications

Customer service issue
Reported by GetHuman-lydlen
May 19th, 2019 - a mon ago
I have an issue with Frontier Communications too
Not resolved
Seen by 7 customers so far
Similar issue to 2509 others
0 customers following this
Timeline
GetHuman-lydlen started working on this issue
May 19th 1:06am
GetHuman-lydlen shared this issue with others over email
May 19th 1:10am