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Before contacting them, items GetHuman2608267 may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
The issue in GetHuman2608267's own words
I need an email address to be able to write to Frontier to get some billing issues cleared up. I have tried without success to get the matter cleared up via their chat program, but have literally spent ** or more hours talking to various people in chat with no success. It does not do any good to call the number provided as I often have had to spend a very long time on the phone without results, at a cost to me of ** cents per minute under my billing plan. I would appreciate it if someone from Frontier contacts me via my email address so these billing matters can be addressed and cleared up. I have been dealing with the issues every month since joining Frontier, and it is annoying.**Signed,*Maribel Veach*Acct * ***-***-****-******-*
GetHuman2608267 did not yet indicate what Frontier Communications should do to make this right.
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