Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-walshmo may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
The issue in GetHuman-walshmo's own words
We wish to cancel our Frontier service immediately. Our internet is painfully slow, down to practically nothing lately, and we've had no phone line for more than a week. My husband has been trying to get through to a human, with no luck. Our phone * is *** ***-****. We are using Spectrum as of today (*-**-****). You may call us or email me.*We would really like contact tomorrow at latest.*Sincerely, *Maureen Walsh and Michael McCue
GetHuman-walshmo did not yet indicate what Frontier Communications should do to make this right.
I have an issue with Frontier Communications too
How GetHuman-walshmo fixed the problem
We are waiting for GetHuman-walshmo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.