I received a notice stating that if I didn't pay the past due amt by *:** pm on...

GetHuman1714090's customer service issue with Frontier Communications from December 2018

1 view
1445 similar
0 following
Help with my Frontier Communications issue
Next: our robot will wait on hold for GetHuman1714090 to get a Frontier Communications rep on the line!
Always use the GetHuman Phone tocall Frontier Communications. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1714090's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1714090 may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
The issue in GetHuman1714090's own words
I received a notice stating that if I didn't pay the past due amt by *:** pm on *****, then my services would be temporarily disconnected and I would have to pay a reconnect fee along with a deposit to have services restored. I have scheduled the payments. Unfortunately, I used my Christmas money that I was going to spend on gifts. No Christmas here at my house now. I'm especially upset seeing that I have called numerous times about my internet services. My connection is slow and sometimes the wi-fi doesn't work. I don't even use my home phone or have a home phone, but I'm under contract. So each month I'm paying $** something for poor service. Not once was my bill altered when I was having all these issues. It would have been nice if you had sent this letter AFTER Christmas. My past due will be paid, the company will be happy, and people here will be upset. Oh well. It's the American Dream. Merry Christmas and Happy New Year!!
GetHuman1714090 did not yet indicate what Frontier Communications should do to make this right.
I have an issue with Frontier Communications too
How GetHuman1714090 fixed the problem
We are waiting for GetHuman1714090 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Frontier Communications's attention and get better help faster. Tap below to get started.
Having Frontier Communications issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1714090 fixes it.
This email address isn't valid

Frontier Communications

Customer service issue
Reported by GetHuman1714090
Dec 7th, 2018 - 6 mons ago
I have an issue with Frontier Communications too
Not resolved
Seen by 1 customer so far
Similar issue to 1445 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1714090 started working on this issue
Dec 7th, 2018 11:24pm