I was without internet yesterday as well as most of today. I was on the phone for ** mi...

GetHuman-meggk's customer service issue with Frontier Communications from December 2018

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The issue in GetHuman-meggk's own words
I was without internet yesterday as well as most of today. I was on the phone for ** minutes with tech and then was on chat for over an hour to ask for a credit. I was bounced back and forth most of the time. I was offered one dollar. I feel that it was disrespectful. My kids lost time for their online classes and I lost almost * hours asking for a credit for this loss. I feel like the situation wasn't taken seriously at all.
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Frontier Communications

Customer service issue
Reported by GetHuman-meggk
Dec 5th, 2018 - a mon ago
I have an issue with Frontier Communications too
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GetHuman-meggk started working on this issue
Dec 5th, 2018 9:45pm