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Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
The issue in GetHuman-meggk's own words
I was without internet yesterday as well as most of today. I was on the phone for ** minutes with tech and then was on chat for over an hour to ask for a credit. I was bounced back and forth most of the time. I was offered one dollar. I feel that it was disrespectful. My kids lost time for their online classes and I lost almost * hours asking for a credit for this loss. I feel like the situation wasn't taken seriously at all.
GetHuman-meggk did not yet indicate what Frontier Communications should do to make this right.
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