I was told my rebundling would lower my charge. It has not. I will not pay *** a month...

GetHuman-amclead's customer service issue with Frontier Communications from November 2018

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The issue in GetHuman-amclead's own words
I was told my rebundling would lower my charge. It has not. I will not pay *** a month to watch TV. I need a plan similar to what I had prior to ******. I dont need another call stating what the plan is. I need what I was promised...to keep my total bill as it was prior to ******. I don't consider a new contact to be final until this is resolved. There are many better local options other than frontier. acct phone ***-***-****
Frustrating because I have made * calls so far. I was told my rebundling woul ddrop th eprice. I am still getting bills for ****
Reprice my bill to an acceptable rate
I have been a customer since frontier took over for verizon
I have an issue with Frontier Communications too
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Frontier Communications

Customer service issue
Reported by GetHuman-amclead
Nov 2nd, 2018 - 2 mons ago
I have an issue with Frontier Communications too
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Seen by 2 customers so far
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GetHuman-amclead started working on this issue
Nov 2nd 7:38pm