Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-madmadro may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
The issue in GetHuman-madmadro's own words
I had to reset my phone which wiped out all info. I am awaiting a new phone, but need to input my frontier**** info into new phone. It is asking for my username & password...I don't remember them.*I have a Wi-Fi only account, which is listed under my just disconnected landline *** *** ****. I have spent over an hour on the phone with chats & such. Plz just email the info I need username & password for frontier****. Thanks
GetHuman-madmadro did not yet indicate what Frontier Communications should do to make this right.
I have an issue with Frontier Communications too
How GetHuman-madmadro fixed the problem
We are waiting for GetHuman-madmadro to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.