From Sandra & William Phillips*Phone *** *** *****Account ending in **-**Subject:**Bill...

GetHuman1321289's customer service issue with Frontier Communications from October 2018

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The issue in GetHuman1321289's own words
From Sandra & William Phillips*Phone *** *** *****Account ending in **-**Subject:**Billing error again.*Please check past records of e-mail and phone conversations as well as our phone bill from July **** through November **** showing what lead to this statement below.**********PATTY MISSOURI *** *** **** EXTENSION ******* SHE STATED THAT BILL FOR July WAS IN ERROR AND THAT TO PAY ONLY $*** FOR JULY BILL AND THE DISCOUNT AND PROMOTION WAS LOCKED IN UNTIL THE YEAR ****. THE CORRECTED BILL WILL BE BACK DATED FROM THE FIRST OF JULY.**Thank You*Phillips
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Frontier Communications

Customer service issue
Reported by GetHuman1321289
Oct 11th, 2018 - a mon ago
I have an issue with Frontier Communications too
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Seen by 3 customers so far
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Timeline
GetHuman1321289 started working on this issue
Oct 11th 8:03pm