Only paying **% of my bill next cycle. Been with out landline and internet twice now fo...

GetHuman-tedhard's customer service issue with Frontier Communications from September 2018

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The issue in GetHuman-tedhard's own words
Only paying **% of my bill next cycle. Been with out landline and internet twice now for * days each. The rest of the time internet drops out **% of time. Spent * more hours on tech support this morning, no have repair date, it is **** is **** ??? I will be contacting any and all customer advocates that NYS provides. Your people are very nice, but your sysyems and equipment is a total joke! I have been long time customer. We have new service coming our way very soon ( all around us) we will be jumping at that when it is available. I would be better off with old AOL and a cup with a string instead of using your system. Good luck trying to contact me. Your crappy systems won't let you!!
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Frontier Communications

Customer service issue
Reported by GetHuman-tedhard
Sep 21st, 2018 - 6 mons ago
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GetHuman-tedhard started working on this issue
Sep 21st, 2018 5:35pm