preffered stock*ftrpr*to convert to common shares on ********. Dividend * b pd. at time of conversion

GetHuman-setoftwo's customer service issue with Frontier Communications from June 2018

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Frontier was to convert preffered stock to common shares and pay $*.** per share dividend on ******** conversion was to be mandatory. Trying to find out why it didn't. ... need help with preffered stock mandatory conversion details. I'ts now ******** at **:** am and still no dividend and I still have ftrpr which is supposed to be non-existant at this time but it isn't. Do not know what to do or where to do it. Help!!!
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Frontier Communications

preffered stock issue
Customer service issue
Reported by GetHuman-setoftwo
Jun 29th, 2018 - 10 mons ago
I have an issue with Frontier Communications too
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Name on account
Account number
Billing address
Account phone number
Last 4 of SSN
PIN on account
Timeline
GetHuman-setoftwo started working on this issue
Jun 29th, 2018 7:17pm
GetHuman-setoftwo indicated the issue is not fixed yet.
Jun 30th, 2018 7:35am
GetHuman-setoftwo indicated the issue is not fixed yet.
Jun 30th, 2018 7:47am
GetHuman-setoftwo indicated the issue is not fixed yet.
Jun 30th, 2018 7:48am
GetHuman-setoftwo indicated the issue is not fixed yet.
Jun 30th, 2018 8:23pm
GetHuman-setoftwo confirmed the issue is fixed. Hooray!
Jul 2nd, 2018 8:49pm