Before contacting them, items GetHuman763946 may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
The issue in GetHuman763946's own words
My mother's landline is not working and she can place calls out that she cannot receive calls this is very important for her for her family to get in touch with her I would like a call back plus I'd like to have a call with the service man is on his way to her house we are expecting a service man sometime today but he has not showed up at this time we do not want to go a whole weekend again without having someone down there to look at her phone a lines. She has had problems for a very long time we have complained but nothings ever been done she needs her phone line she cannot use the cell phone she needs her house want to be fixed
GetHuman763946 did not yet indicate what Frontier Communications should do to make this right.
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