I cancelled my Frontier service on May **th, however my home line was not ported over i...

GetHuman760037's customer service issue with Frontier Communications from June 2018

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The issue in GetHuman760037's own words
I cancelled my Frontier service on May **th, however my home line was not ported over in time to my new service provider. I do not have an account number or PIN, and I have been told I have to wait for my bill to arrive to get that account number before anything can be reosolved. In the meanwhile, my wifes doctors that use our house number can not contact us if something important is found, such as from blood tests. My wife has many health issues, so communication with her doctors is vitally important. My home phone number is ***-***-****, and my name is Doctor Robert Thompson.*You may call me at ***-***-****. I have never had such terrible treatment from any service provider, and I am considering contacting the FCC to file a complaint, as well as looking into other legal options. I want this resolved ASAP!!
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Frontier Communications

Customer service issue
Reported by GetHuman760037
Jun 7th, 2018 - a yr ago
I have an issue with Frontier Communications too
Not resolved
Seen by 4 customers so far
Similar issue to 392 others
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Items needed
Name on account
Account number
Billing address
Account phone number
Last 4 of SSN
PIN on account
Timeline
GetHuman760037 started working on this issue
Jun 7th, 2018 4:20pm