Hi,**Due to the current Covid Pandemic after I booked my flight with Frontier airlines...

GetHuman-jmcasali's Refund a Charge issue with Frontier Airlines from June 2020

Help with my Frontier Airlines issue
First: share to improve GetHuman-jmcasali's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jmcasali may need:
Name on ticket, Booking reference, Billing address, Email address on the account, and Phone number on the account
The issue in GetHuman-jmcasali's own words
Hi,**Due to the current Covid Pandemic after I booked my flight with Frontier airlines for my family our Governor of the State of NY imposed new travel restrictions on ********* which now prohibits us from taking our trip booked for ********. When I called Frontier to ask them to waive the Fee's they want charge , which is a qtr of the price of the airfare, just to move the trip to September . they are refusing to waive them. How can an airline in the middle of a pandemic charge their customers for something not in their hands? It is robbery of their customers. I strongly demand they waive the fee's or at least cut the fee's significantly.*I am prepared to take legal action. This is robbery and disgusting of Frontier to treat their customers like this.*Jennifer Casali

GetHuman-jmcasali did not yet indicate what Frontier Airlines should do to make this right.

How GetHuman-jmcasali fixed the problem

We are waiting for GetHuman-jmcasali to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Frontier Airlines's attention and get better help faster. Tap below to get started.
Having Frontier Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Frontier Airlines

Refund a Charge issue
Reported by GetHuman-jmcasali
Jun 25th, 2020 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 3937 others
0 customers following this


GetHuman-jmcasali started working on this issue
Jun 25th, 2020 6:48pm

Free Moving Concierge

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies