Hi,**Due to the current Covid Pandemic after I booked my flight with Frontier airlines...

GetHuman-jmcasali's Refund a Charge issue with Frontier Airlines from June 2020

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The issue in GetHuman-jmcasali's own words
Hi,**Due to the current Covid Pandemic after I booked my flight with Frontier airlines for my family our Governor of the State of NY imposed new travel restrictions on ********* which now prohibits us from taking our trip booked for ********. When I called Frontier to ask them to waive the Fee's they want charge , which is a qtr of the price of the airfare, just to move the trip to September . they are refusing to waive them. How can an airline in the middle of a pandemic charge their customers for something not in their hands? It is robbery of their customers. I strongly demand they waive the fee's or at least cut the fee's significantly.*I am prepared to take legal action. This is robbery and disgusting of Frontier to treat their customers like this.*Jennifer Casali

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Frontier Airlines

Refund a Charge issue
Reported by GetHuman-jmcasali
Jun 25th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 3937 others
0 customers following this

Timeline

GetHuman-jmcasali started working on this issue
Jun 25th, 2020 6:48pm

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