Convention was cancelled due to uptick of covid-** in Phoenix. Flight was to be from Sa...

GetHuman-claykara's Refund a Charge issue with Frontier Airlines from June 2020

Help with my Frontier Airlines issue
The issue in GetHuman-claykara's own words
Convention was cancelled due to uptick of covid-** in Phoenix. Flight was to be from Sacramento,CA (SMF) to Phoenix, AZ (PHX).*Flight number is J*RN*L leaving June **th. Would like credit towards tickets to fly to Midwest later in year or next.

GetHuman-claykara did not yet indicate what Frontier Airlines should do to make this right.

How GetHuman-claykara fixed the problem
Sent message to airline that reason for travel to destination was negated by Covid-**. Convention at destination city had been cancelled as majority of attendees would be at high risk of contracting the virus and the venue would not be large enough to allow for social distancing.
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Frontier Airlines

Refund a Charge issue
Reported by GetHuman-claykara
Jun 16th, 2020 - 4 months ago
Fixed
GetHuman-claykara shared how to fix
Seen by 6 customers so far
Similar issue to 3814 others
0 customers following this
Items needed
Name on ticket
Booking reference
Billing address
Email address on the account
Phone number on the account

Timeline

GetHuman-claykara started working on this issue
Jun 16th 7:10pm
GetHuman-claykara indicated the issue is not fixed yet.
Jun 17th 12:54am
GetHuman-claykara confirmed the issue is fixed. Hooray!
Jun 17th 10:59pm
GetHuman-claykara confirmed the issue is fixed. Hooray!
Jun 17th 11:08pm

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