I received credit for a cancelled flight due to Covid. I was offered by Frontier to swi...

GetHuman-dnlpoiss's customer service issue with Frontier Airlines from April 2020

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The issue in GetHuman-dnlpoiss's own words
I received credit for a cancelled flight due to Covid. I was offered by Frontier to switch my credit to points, for which I did. I now cannot book a future flight online with these points or the previous credit. I have clicked the appropriate boxes and am told that I don't have any points or credits to be used. I have called, but to no avail. Can you help me get my credit or points? F*CWTF

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Frontier Airlines

Customer service issue
Reported by GetHuman-dnlpoiss
Apr 26th, 2020 - 7 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 3061 others
0 customers following this

Timeline

GetHuman-dnlpoiss started working on this issue
Apr 26th 6:20pm

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